Ascend Biologics respects your privacy and is committed to protecting the information you provide when visiting our website, contacting our team, or placing an order for research products.
This Privacy Policy explains what information we collect, how it is used, how it may be shared, and the choices available to you regarding your personal data.
We may collect information you provide directly to us, including your name, email address, billing and shipping details, payment-related information submitted through checkout, and any information you include when contacting our support team.
We may also collect technical information automatically when you use our website, such as your IP address, browser type, device information, referring pages, and on-site activity.
Information collected through our website may be used to process orders, verify transactions, communicate about purchases, respond to inquiries, improve website performance, detect misuse, and maintain compliance with internal policies relating to research-use product sales.
Our website may use cookies and similar technologies to support site functionality, understand visitor activity, remember preferences, and improve user experience. Browser settings can typically be adjusted to refuse cookies, though some parts of the website may not function properly if cookies are disabled.
We do not sell personal information. Information may be shared only when reasonably necessary to operate our business, including with payment processors, shipping providers, technical service providers, or when disclosure is required by law, regulation, legal process, or to protect the rights and safety of Ascend Biologics.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.
We retain information for as long as reasonably necessary to fulfill orders, support legitimate business operations, meet legal obligations, and resolve disputes.
Depending on your location, you may have rights relating to access, correction, deletion, or restriction of certain personal information. You may also request that we update or remove contact information held in our records, subject to legal and operational requirements.
To make a privacy-related request, contact us using the details below and we will review your request in accordance with applicable requirements.
If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us at research@ascendbiologic.com or use the contact page and our team will assist you.
BATS Testing in progress
This product is currently undergoing third-party batch testing at our U.S.-based laboratory. The Certificate of Analysis will be published here once verification is complete.
COAs are typically available within a few business days of a new batch release.
